Privacy Policy

Introduction

Ludere Studio Ltd ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal data you provide to us when visiting our website or engaging with our services. This policy complies with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable laws.

Who We Are

Ludere Studio Ltd is a luxury photography studio located at Unit 42-43 Churchill Business Park, Provence Drive, Bournemouth, BH11 9GH. If you have any questions about this Privacy Policy or how we handle your personal data, you can contact us at:

• Email: hello@ludere.studio
• Telephone: 01202 144244

What Data We Collect

We may collect and process the following types of personal data:

1. Personal Information: Name, email address, phone number, postal address, and other information you provide when booking a service or making an enquiry
2. Payment Information: Billing details, including card or payment method information, processed securely through third-party payment providers
3. Website Usage Information: IP address, browser type, operating system, and browsing behaviour, collected via cookies and similar technologies
4. Images and Media: Photos or videos taken as part of our photography services, used strictly as outlined in our agreement with you

How We Use Your Data

We use the data we collect to:

1. Provide and manage our services
2. Process bookings and payments
3. Respond to your enquiries and communicate with you
4. Improve our website, services, and customer experience
5. Comply with legal obligations and prevent fraudulent activity

Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

1. Contract: To fulfil a contract with you, such as providing photography services
2. Consent: Where you have given clear consent, such as subscribing to our newsletter
3. Legitimate Interests: For purposes such as improving our services or responding to enquiries
4. Legal Obligation: To comply with applicable laws and regulations

How We Share Your Data

We may share your personal data with:

1. Third-Party Service Providers: Such as payment processors, IT providers, or delivery services, who assist in delivering our services
2. Legal and Regulatory Authorities: If required by law or to protect our legal rights

We will never sell your personal data to third parties.

Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. Images and media files are retained according to our agreements with clients or until you request their deletion.

Your Rights

Under the UK GDPR, you have the following rights:

1. Access: Request a copy of the personal data we hold about you
2. Correction: Request that we correct any inaccuracies in your personal data
3. Erasure: Request that we delete your personal data, subject to legal obligations
4. Restriction: Request that we limit the processing of your personal data
5. Data Portability: Request a copy of your personal data in a structured, machine-readable format
6. Objection: Object to our processing of your personal data based on legitimate interests
7. Withdraw Consent: Where consent is the legal basis for processing, you can withdraw it at any time

To exercise your rights, please contact us using the details above. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk if you believe we have not complied with data protection laws.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.

Data Security

We take appropriate technical and organisational measures to safeguard your personal data against unauthorised access, loss, or misuse. However, no data transmission over the internet can be guaranteed to be completely secure.

Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy applies only to our website, and we are not responsible for the privacy practices of other websites.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. Please check this page periodically to stay informed about how we protect your data.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

• Email: hello@ludere.studio
• Telephone: 01202 144244

Effective Date: 1st January 2025